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Frequently Asked Questions

Your Queries, Our Expertise!

What Do People Ask?

Most Popular Questions

Welcome to our FAQ page! Here, we aim to address some common queries you may have about our clinic, services, and the overall physiotherapy experience.

Your initial physical therapy treatment will take approximately one hour. We will fully assess your condition, provide treatment and send you home with the appropriate exercises.

Subsequent visits typically are 45 minutes long depending on your condition.

Please come in 10-15 minutes early to fill out paperwork and set up your file.

Opt for comfortable, loose-fitting attire that enables the physiotherapist to easily access the targeted treatment area. Additionally, consider bringing a pair of athletic shoes if your session includes exercises or activities.

The number of treatments will differ from one client to another.

Soft tissue injuries can take about 6 weeks to heal. 

Upon the completion of your initial assessment, the therapist will outline a recommended treatment plan with you to ensure your goals will be met.

The health and safety of our clients and staff are of utmost importance. We adhere to strict sanitation and hygiene protocols, and our facilities are regularly cleaned and disinfected. We also follow all relevant health guidelines provided by Shared Health to create a safe environment for everyone.

Yes, we can direct the bill to the MPI, WCB, Manitoba Blue Cross, and CFB (Canadian Force Bases) plan.

Yes, our physiotherapist Megan Pascua is certified in acupuncture. We use it as part of your physiotherapy treatment.

  • Manitoba Public Insurance (MPI) for personal injuries from a car accident.
  • Workers Compensation Board (WCB) for work-related injuries.
  • Personal or spousal extended health plans such as Blue Cross, Canada Life, Manulife, SunLife, etc. Check your plan to know what it covers.
  • Private patients can pay with cash, Visa, Debit, Amex, or MasterCard. Keep your receipts for reimbursement.

No, you don't need a referral. Physiotherapists can be your first stop. If you have seen a doctor, it helps if they share their diagnosis and any test results. The physiotherapist can assess you first and then send the results and recommendations to your doctor.

Everyone is different, but generally, an annual appointment before your yearly doctor's visit is a good idea. This helps keep both you and your doctor updated on your physical health. Before starting a strengthening program, make sure any muscle or joint issues are considered to avoid pain or injury.

We'll talk about your injury or symptoms and then do a thorough check of the relevant body parts. We'll also teach you about your condition and give you treatment and home exercises.